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Frequently Asked Questions | FAQ

How do I take medication purchased through pharmacytouk.com?

We want to keep you and your medication in peak physical condition so it please read all literature encapsulated within the packaging, rather than assume what works for one tablet will for the other.

I’ve taken the recommended dosage but feel as though it is not working – can I double up?

We do not commend sudden medication increases without talking to a registered GP. They are uniquely placed to know whether adjusting dosage is appropriate.

How should I store my medication?

Although the common place to keep medicinal material is the bathroom, the moisture and heat that radiates from warm water are detrimental to their composition and can impair their potency. Instead, store them in a dry and secure location, out of reach from inquisitive children to which these tablets are perilous.

I don’t feel very well after ingesting my purchase – what should I do?

We should not be your first point of contact. Nor should you wait to see if the feeling passes – seek medical help immediately. In the event you are alone and feel seriously or imminently unwell, dial 999 and tell the operator what you have taken.

There seems to be a lot of medication for ED - what is the difference?

We are pleased to offer a wide range of generic and brand solutions, each with their own unique characteristics. Some are more suitable for an individual that others, so please browse each product page to discover their individual traits.

Do you offer consultations?

Our customer service team are incredibly knowledgeable and can provide you with the information needed to make a well-informed choice. We do not give consultations, however.

What should I do if there is no required dosage?

If there is a predicament whereby the directed dosage is 50mg but we only supply it in 100mg – cut it in half using a sharp knife. A similar principle can be applied to dosages of larger quantities by doubling up.

Can you please define “generic” – what does it mean?

This is a term given to drugs produced and distributed without patent protection. This relates to intellectual property law that grants the inventor of a new design exclusive rights to make, sell or import the item throughout the United States. Whilst generic medication contains the same active ingredients as a more well-known branded pill, they remain identifiable by their chemical name.

Generic drugs can be created only when the brand-name’s patent equivalent expires. Pharmaceutical companies can then purchase the formula and acquire a right to subsequent production. Although many renowned brand-name ED medications have a generic comparable (for example, what Sildenafil is to Viagra), not all do which explains particular names dominate the market.

Why is branded medication more expensive?

Original manufacturers of "named" drugs pump enormous amounts of time and energy into marketing and advertising, incurring massive costs. In contrast, those producing generic medicine have no justification to do this as they only need the chemical formula. There is no reason to shy away from unfamiliar names if obtained from a verified source, as even huge institutions like the NHS favor generic medicines for budgeting reasons.

How can I be sure you are selling quality drugs?

Providing accessible and high-quality products is an ethos we aspire to always maintain. Whilst the safety of our customers is an obvious priority, we want to ensure repeat custom. We are selective with our suppliers, ensuring all drugs have been quality tested and are accompanied with vital documentation evidencing their provenance.

Is there a shelf life?

The average shelf-life is approximately 2 years, but it can differ so please read the definitive expiry date found printed on the packaging.

Do I need a prescription?

No - the beauty of our e-pharmacy is the fact you can buy product at a fraction of high-street prices with no medical paperwork.

Do you send samples?

We do not. We recommend you read through our product pages to ensure what you buy is best suited for your needs.

Finance and Security

How do I know you're a legitimate website?

Given the plethora of unregulated and fraudulent websites exploiting and capitalising from erectile dysfunction, it is wise to be vigilant and question the authenticity of a stockist before parting with hard-earned pennies.

We are purveyors of men’s sexual wellbeing, selling authentic and legitimate drugs that meet all regulations. All proper e-pharmacies are required by law to display clearly two logos – specifically, the MHRA seal of approval and GPhC registration.

We have years of experience and boast satisfied, repeat customers who sing our praises in testimonials. If you have reservations or would like further evidence of our authenticity, contact our customer service team who can set your mind at ease.

I am anxious about entering my payment details online – are my personal details secure?

Our decision to use verified, trusted payment methods of Visa, Mastercard and American Express means the buyer is protected to a considerable extent. We use modern encryption methods and have physical security measures ensuring the safety of all your personal information.

How quickly will I be charged?

Upon pressing the button which completes our order, data is transmitted allowing us to check your information. Once satisfied everything is fine, we will implement a charge which should show on your bank statement following approval. The indicated email address will also receive a confirmation of the order.

Why do you need my contact details?

We do not store your information for any reasons other than delivery, and for communication should a problem arise after dispatching your order.

Will my GP know I have frequented this website or bought any products from it?

No. We respect your right to confidentiality and would not converse with your medical practice unless there was a legal or medical requirement for it. However, we advise all customers speak with their practitioners prior to ingesting any new pill to check your medical history poses no contraindications.

I don’t want anyone to know what I have ordered – will it be obvious?

Discretion is prioritised at all times, and orders encapsulated in generic packaging with no identifiable features on. Merely your name and address will be printed, ensuring no-one other than yourself need know the reality or source of your newly acquired sexual vigor!

Are there age restrictions in place to order?

All medication within our e-pharmacy is not suitable for minors and should not be purchased, used by or given to anyone aged below 18.

Do you accept returns?

Unfortunately, international laws prohibit the return of any medication. If for whatever reason you are dissatisfied with the product you have received, let us know.

Can I opt out of receiving marketing material?

After registering you will be signed up for a newsletter detailing product launches and tempting discounts that is sent semi regularly. If this is bothersome, click “unsubscribe” and you will be removed from our marketing database.