- Is your service safe to use?
- Are the medications you provide genuine?
- Are the doctors and consultants fully qualified?
- How long does it take for a doctor to review my request and approve it?
- What medications can you supply?
- Will my personal information be protected?
- Can I get help and advice about my ED problem?
- How quickly will my order be delivered?
- Can I place my order over the telephone?
- Can I order repeat or bulk orders?
- Can I buy medications that are not shown on your website?
- Can my order be shipped to a different address to the one I signed up with?
- Can I order the morning after pill or do I need to see my own doctor?
- What if I have a problem with my order?
Frequently Asked Questions | FAQ
Absolutely! It is now becoming increasingly acceptable to use online health consultations, thereby relieving pressure on doctors’ surgeries, receptions and clinics. It’s additionally convenient for patients to consult alongside a professional medic over the Internet as suitable. All doctors in our network are EU based and entirely ratified and licensed. The dispensor pharmacies are all registered in the EU, employing extremely gifted chemists and providing brand name medications.
Yes, medicines specified by our pool of doctors come straight from the manufacturers. In occasional cases, an equivalent remedy with a slightly different marque might be substituted, including the same or similar active ingredients. Familiarity notwithstanding, whereas Viagra is a well-known label, Sildenafil is the same chemical under a more generic name.
All specialists that participate within our framework solution are wholly qualified GPs, medical specialists and consultants. Their qualifications are recognized within all EU and EEA countries, and each consultant can practice in any EU country. We make rigorous checks to ensure all participating professionals are regulated by the relevant medical authority, pertaining to the respective territory in which the doctor works and resides.
To place a requisition for a prescription only medication, arrange a discussion with one of our vetted and experienced doctors for a clinical observation. You will be provided with a bespoke questionnaire, which will be passed onto the medical practitioner for scrutiny. In some instances, the doctor might ask for further evidence from you, if this is the case you will be contacted directly by the physician.
The pharmaceutical items we offer are over-the-counter products, which you can buy from your nearby pharmacist or drugstore. This amenity proves ideal for people who are busy or unable to travel to their closest pharmacists. Prescribed medications require authorization from one of our associate doctors before they can be dispensed. Browse our website to see all possibilities for both men and women. Applicants under 18 years of age should see their local GP.
We take privacy very seriously, consequentially everything you furnish us with is kept 100% secure. We strictly adhere to GDPR and guarantee all individual statistics collected on this website are treated in the strictest confidence. Files are encrypted for additional security and stored behind a firewall for ultimate protection. You can ask to see what personalized data we keep on you. However, we are legally obliged to maintain records of any financial transactions for business running and fiduciary accounting purposes.
There are several reasons why a man might experience ED problems and there are various medical options available. These comprise Viagra, Sildenafil, Levitra, Cialis, and Tadalafil etc. These are prescription drugs and you will need to complete a simple form with questions, which will be reviewed by one of our group of thoroughly qualified practitioners. In some circumstances, the explanation for ED might be more complicated due to a physical or psychological condition. If the symptoms persist then we recommend you visit your own GP for a full medical evaluation.
General orders and prescriptions are sent instantaneously to one of our collaborating pharmacies, who will automatically process this authorization within a day. The dispensary will subsequently pack the necessary order in plain packaging and then in addition make arrangements for a postal worker to collect and deliver the package. The shipping company generally collects these packages with 24 hours of notification. Therefore quite often, delivery can be expected within 1 working week. You will receive an email from us containing a tracking link, which allows you to check on the status of your order and also its current situation, as it makes its way to you.
No. Unfortunately, our unique ordering system is designed to handle orders through our website program only. This is to protect patient confidentiality. You can however, call us during our available operating times, should you need help with any other aspect of our website. Also, if you have any queries about our merchandise, pharmacies, services or deliveries etc.
Simply log-in to your account, and if you have previously ordered specific medications then there will be a record of the prior existing transaction. You can then just re-order the same commodities. If you require a volume order then your attending doctor might potentially want to know exactly why you need so much provision. If you do require a prescription product that you have not ordered previously then you might have to go through the consulting procedure again for that particular consignment.
Only the range of goods displayed herein are actually available to you. We welcome requests from our customers for new treatments, and we will pass them on to the appropriate medical group, who will advise about availability. If there is any particular drug, cream or pill that you require which is not featured on our website then let us know.
Yes. When you register on our website please input your main details. However, should you prefer your order to be dispatched to a different location, please indicate this at the point of placing your instructions.
If you have missed taking a contraception pill or have had unprotected sex then the morning after pill offers supplementary insurance against an unwanted pregnancy. To be effective, the pill must be taken within five days after unprotected intercourse. Mistakes and mishaps assumedly happen so why not keep one handy in the bathroom cabinet just in case of unforeseen circumstance, timely prophylaxis being predominantly preferable.
If you have any problems whatsoever with completing or finalising your order or payment then please call us for assistance. Once your order has been placed, it will be escalated to one of our participating pharmacies for dispensation and you will get a confirmation message. You can assess the progress of your order as it leaves the pharmacy. The courier will generally update the progression so you will see instantly where your order is and when you can expect its arrival.