- How do I make the order?
- Do I need to create an account?
- How do I pay?
- Are there limits to how much I can order?
- I have changed my mind and would like to cancel the order. Is there a way to do this?
- I have forgot my password and am unable to log in – what next?
- There is no confirmation of my order. What steps should I take?
- My order has been declined. What do I do?
You will be gladdened to discern that when the resolution to acquire treatment has been made, the first, most pressing hurdle has already been conquered. From this point forth, the steps towards sexual contentment are straightforward. See below for the common questions we receive on a daily basis.
Post pursuing our wares, elect the product that has caught your eye by adding it to the shipping cart. When content that all desired items are included within, proceed to the checkout page.
Following this, you will be asked to enter fields requiring your first and surname, address, city, post-code, country of residence and phone number. We value confidentiality and treat your details with the utmost respect, using them only to enable a protected checkout and secure delivery.
An account is not necessary when using pharmacytouk.com for the first time but after the acceptance of an initial order, login credentials for future use are automatically generated.
No need to search your pockets for stray change and crumpled notes! We favor electronic methods; accepting the deeply trusted transaction methods of American Express, Visa and Mastercard.
Normally when buying medication outside of the realms of the internet, there is legislation in place limiting the quantity of purchasable product per person.
We do not enact similar restrictions, but buyers should not overuse any of our stock. Remember, whilst our products are unequivocally useful, they are not cures but rather tools that provide temporary relief. No drugs, without doctor's support, should be taken on a long-term basis or become relied upon so we recommend customers employ common sense and caution at all times.
If you have had a change of heart - fear not. We have policy to account for this and orders can be rescinded before being shipped.
If you cannot recall the details needed to commence the ordering procedure, cast your eyes to below the login box. Here, there is the option to select that you are struggling to remember. You will be asked to give the associated email address previously used, to which a new password will be sent. Keep this safe and never divulge personal details with anyone else.
First, check your “spam” or “junk” folders in your email account. These are ordinarily found beneath the general inbox. If it is in one of these folders select the “not spam” button or add pharmacytouk.com to your accepted email list. This will relocate the relevant email, and ensure all future correspondence goes to the correct place.
In the instance that the relevant confirmation cannot be found, reach out to one of our team who will investigate this further.
Sometimes, a combination of technical glitches and/or payment issues prevent the successful completion of a purchase. We advise that all customers experiencing this problem to check their balance on the card chosen, or request that their bank operator open an online transaction for it. Once finalised, contact us to complete the payment.
Alternatively, you may place a brand new order on the site using an alternative paying method.